Last Updated: June 06th, 2025
The Barber Hub ("we," "our," or "us") values your privacy and is committed to protecting any personal information we collect through our website, booking platforms, and in-person services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
By using our website and services, you agree to the terms of this privacy policy.
Information We Collect
We collect personal information that is necessary to provide our services, process bookings, and communicate with you. This may include:
Contact Information: Name, email address, phone number, and mailing address
Appointment Details: Booking dates/times, services requested, stylist preferences
Payment Information: Billing details when applicable (e.g. if you purchase products or prepay for services)
Photos: With your consent, we may take and use client photos for marketing, social media, or portfolio purposes
Communications: Emails, inquiries, feedback, or reviews you provide
Technical Data: IP address, browser type, device information, and usage data collected automatically via cookies or analytics tools when you use our website
How We Use Your Information
We collect and use your information to:
Book and manage your appointments
Communicate appointment reminders, confirmations, or updates
Respond to inquiries or customer service requests
Process payments for services or products
Send promotional emails (with your consent)
Share updates, special offers, or loyalty rewards (if applicable)
Improve our services, website functionality, and customer experience
Comply with legal or regulatory obligations
We do not sell or rent your personal information to third parties.
Consent and Your Control
You have control over your personal information. You may:
Request access to your personal data
Update or correct your personal information
Withdraw your consent for marketing communications at any time
Request deletion of your information (subject to legal requirements)
To exercise any of these rights, contact us at thebarberhub2023@gmail.com
Appointment Reminders and Marketing
We may send you appointment confirmations and reminders by email or SMS.
With your permission, we may occasionally send promotional offers or announcements. You can unsubscribe from promotional messages at any time using the link provided or by contacting us directly.
Information Security
We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or disclosure. This includes:
Secure booking and payment platforms
Encryption of sensitive data when applicable
Access controls for employee use of client information
Secure storage of any physical or digital client records
However, no system can guarantee 100% security, and you acknowledge that some risks exist with internet-based data transmission.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described above, to comply with legal obligations, and for business or tax recordkeeping purposes. When no longer needed, information is securely deleted or anonymized.
Third-Party Services
We may use third-party services for:
Online booking and scheduling
Payment processing
Email marketing
Social media platforms
Website analytics
These services operate under their own privacy policies, which we encourage you to review. We are not responsible for the privacy practices of external websites or services.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with the revised "Last Updated" date. We encourage you to review this policy regularly to stay informed of how we protect your personal information.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
The Barber Hub Brantford
Email: thebarberhub2023@gmail.com
Phone: 519-720-9990